- 目錄
第1篇 管理城市經(jīng)理崗位職責
工作職責:
1.負責對所管轄酒店的經(jīng)營管理目標進行分解,檢查營業(yè)進度與計劃的完成情況,配合公司政策開展營銷活動,促進經(jīng)營目標的達成;
2.負責對所管轄酒店進行巡回的檢查和指導,檢查員工服務(wù)態(tài)度、服務(wù)質(zhì)量、酒店內(nèi)外設(shè)施狀態(tài),加強酒店維修保養(yǎng)工作和酒店的安全管理工作,保證酒店的日常運營;
3.負責所管轄酒店的人員管理,包括人員選拔、培訓、工作安排、表現(xiàn)評估 及團隊激勵,
4.負責當?shù)氐恼P(guān)系維護、區(qū)域協(xié)議公司客戶的維護和拓展
任職資格:
1.大專及以上學歷
2.5年以上酒店工作經(jīng)驗,3年以上酒店統(tǒng)籌管理工作經(jīng)驗,連鎖酒店多店總經(jīng)理優(yōu)先
3.具有良好的職業(yè)道德,較強的溝通協(xié)調(diào)和應(yīng)變能力,較強的管理和團隊建設(shè)能力
第2篇 管理城市經(jīng)理崗位職責任職要求
職責描述:
1. account for top-line target and in-store execution kpis of the territory distributor
? establish the mdlz way of distributor management: business plan & review， kpi management，(right store & psa)， system operation， order to cash management， ts management and inventory management
? align distributor business plan(dbp) with td on regular basis & action plan to ensure the sustainable & profitable growth for both mdlz and td
? set clear monthly business target for distribution and align on execution plan
? conduct monthly business review with td gm and dom to review the achievement against the target and find out the opportunity in channel
2. closely cooperate with dom to ensure the kpi achievement on td scorecard
? cooperate with dom to establish a strong td functional team， including sales， finance， customer service， logistics， system and human resources
? conduct the regular assessment on distributor’s capability based on the scorecard developed by mdlz
? develop detailed action plan to improve distributor’s capability (sop deployment)
? coach dom to manage td sales force in mdlz way
3. enhance td operation capability by executing td operation manual
? provide coaching and training to td sales force to ensure good quality understanding and execution in accordance with td operation manual
? assess td capability regularly according to the scorecard and design customized development plan
? build capability & transfer knowledge to the distributor sales team and organization (system (dms/sif) operation， sop deployment， in-store execution， route plan， finance， hr and etc.)
4. maintain good relationship with top retailers to drive sales target achievement
? conduct business review with important stores based on the detailed analysis， such as post data， inventory data.
? coordinate with internal teams to resolve the daily operation issues and provide best in class service to customer
? negotiate with independent store on some in store activities according to the standard guideline， such as new product listing， promotion plan， display， etc.
? lead sales rep. team to carry out the contract items which confirmed by ka team
5. delivery of first class in store execution
? train & coach mdlz sales team to ensure the standard & qualified execution
? regular store visit to monitor the execution quality
6. effective internal communication
? keep good communication with regional cp&a team ，ka team or distributor sales team if needed to ensure the good understanding of company policy and execution quality
? collect market information and feedback to relevant team timely
7. mondelez sales force team management and capability improvement
? set clear business target for each team members and closely tracking the achievement timely and keep continuous review to improve the efficiency
? provide in-store coaching according to the companywide guideline
? complete the performance management cycle with high quality according to the guideline from companywide
? discuss with team members on their development plan and provide closely coaching
任職要求:
education degree: college graduate or above
experience:
? 6~8 working experiences， at least 5yrs in fmcg industry.
? at least 3 yrs experience in team management and distributor management
? solid experience in ka and traditional trade management
? good communication skills and people agility
? skilled user of office software(outlook，word，excel，ppt)
管理城市經(jīng)理崗位
